How do I get help for problem gambling?

If you feel gambling is becoming a problem, contact the 7c7c support team right away. Our live chat is active 24 hours a day, seven days a week. You can also reach us by email at support@7c7c.lat. In addition, talk to a family member or a trusted friend, and seek help from a professional mental health counsellor if needed.

For ages 21+ only

7c7c Responsible Gaming —
Safe and Fair Entertainment

To keep the joy of entertainment intact, 7c7c places the protection and mental well-being of every player as its top priority.

Our Commitment

7c7c believes that online gaming and betting is purely a form of entertainment — not a source of income or a solution to financial problems. To ensure every experience on our platform remains enjoyable and controlled, we have put in place a number of effective tools and policies.

Set your budget before joining any game and stick to that limit. Remember, luck does not always go your way — chasing losses by placing even bigger bets is never a wise move. The purpose of playing at 7c7c is to enjoy entertainment and maintain peace of mind beyond wins and losses.

Please note: The minimum age to join 7c7c is 21. We strictly follow legal regulations when verifying age. Minors will not be permitted to create or use an account.

Key Aspects of Responsible Gaming

21+ Age Restriction

7c7c is for individuals aged 21 or above only. Age verification is mandatory when creating an account and we take active steps to prevent access by minors.

Setting Deposit Limits

Set daily, weekly, or monthly deposit limits at your own convenience. Lowering a limit takes effect immediately; increasing one is subject to a specified waiting period.

Temporary Break (Time-Out)

If you feel you need a short break, activate a temporary time-out from 24 hours up to 6 weeks. During this time, no transactions will be possible on your account.

Self-Exclusion

If you are experiencing long-term issues, self-exclusion can be activated from 6 months up to permanently. Your account cannot be reactivated while self-exclusion is in effect.

Gaming Time Control

Decide in advance how many hours you will play each day. We send a warning before you reach that limit so you can make a conscious decision.

24/7 Support Service

The 7c7c support team is available around the clock for any issue. Support is available via live chat and email in both Bengali and English.

Warning Signs of Problem Gambling

If the signs below are present in you or someone close to you, it is time to seek help. Acknowledging the problem is the first step toward a solution.

These signs are not diagnostic criteria and are not a substitute for professional advice. However, they can help you become more aware.

You are developing a tendency to bet more to recover money you have lost.
You are repeatedly spending more than your set budget.
You are hiding your gambling from family or friends.
You are neglecting work, studies, or family responsibilities to spend time gaming.
You feel discomfort, anxiety, or irritability when you are not playing.
You are borrowing money or dipping into savings to place bets.
Repeated attempts to stop playing have failed.

Steps to Keep Yourself Safe

Set a Budget

Before you start playing, decide how much you can afford to spend. Only deposit an amount that, if lost, will have no impact on your daily life.

Stick to Time Limits

Decide in advance how long you will play each day. When that time is up, take a break — step away from the screen, go for a walk, or spend time with your family.

Use the Limit-Reduction Feature

Deposit and loss limits can be set directly in 7c7c account settings. These limits take effect immediately and protect you from overspending.

Take a Time-Out When Needed

If you are feeling stressed or the urge to play feels out of control, choose a temporary time-out. Your account will be deactivated automatically during the break.

Activate Self-Exclusion

If the problem feels serious, opt for long-term self-exclusion. Contact the support team — they will help you complete the process.

Review Transaction History

By accessing your account, you can view your complete deposit, withdrawal, and betting history at any time. This transparency will help you understand your own spending patterns.

Reality Check Alerts

During long gaming sessions, 7c7c automatically sends an alert to remind you how long you have been playing and how much you have wagered.

Minor Protection

If there are minors in your household, use parental control software on your devices and keep your account login credentials secure.

Tips for Healthy Gaming

Follow these simple habits for a fair and enjoyable experience at 7c7c:

Play for entertainment only. If you win, that is a bonus — the main goal should always be to enjoy yourself.

Do not play when you are feeling down. Gambling during stress or sadness tends to make problems worse.

Walk away after a loss. Trying to chase losses with bigger bets almost always leads to even greater losses.

Take regular breaks. A little rest between sessions keeps your mind fresh.

Do not gamble with borrowed money. Only use funds that are yours and whose loss will not cause any financial hardship.

Seek professional support. If you cannot manage on your own, do not hesitate to reach out to family or a professional counsellor.

Need support?

The 7c7c support team is available 24/7 via live chat and email. Contact us for any issue — we are ready to assist in both Bengali and English. Email: [email protected]

Frequently Asked Questions

The minimum age to create an account and participate in any game at 7c7c is 21. Age is verified at registration and minors are completely prohibited from access. We enforce this policy strictly.

Log in to 7c7c and go to Account Settings. Under the responsible gaming section, you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. To increase a limit, a specified waiting period applies, which protects you from changing your mind in an impulsive moment.

Once self-exclusion is activated, your account is completely deactivated for the chosen period. During this time, logging in, making deposits, or playing any game will not be possible. Your account cannot be reactivated before the self-exclusion period ends. We respect this decision and will not pressure you to reactivate.

If you feel gambling is becoming a problem, contact the 7c7c support team right away. Our live chat is active 24 hours a day, seven days a week. You can also reach us by email at [email protected]. In addition, talk to a family member or a trusted friend, and seek help from a professional mental health counsellor if needed.

A time-out is a short-term break — typically from 24 hours up to a few weeks. It suits those who want a little rest but plan to return in the future. Self-exclusion is long-term — generally from 6 months up to permanent. It is for those who feel they need a long or complete break from gambling. In both cases, the support team will help you make the right decision.

Yes. 7c7c verifies age at registration and no one under 21 is allowed to create an account. We also advise parents and guardians in the household to use parental control software on their devices and keep login credentials secure.

Play responsibly, enjoy yourself

Your safety is our priority at 7c7c. Contact us for support or any question, or visit our FAQ page.

7c7c Responsible Gaming — Safe and Fair Entertainment